Class 10.02

I think going over the personas and experience maps really helped. I am still a bit unsure about my map though I wish I could read about the subject more. I liked the discussions and they helped me focus in on the important things more.

After hearing references to the book "Tipping Point" and learning about connectors, mavers and salesmen, I was interested to find out more so I listened to the book in audio format. I think it is a really really really useful book and knowing about what it takes to create and stop "epidemics" will help me a lot.